Terms of Service

1. Acceptance of Terms

Welcome to Lystra. By accessing or using our website, mobile application, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the Service.

2. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to create an account and use the Service. By using the Service you represent that you meet these requirements and that you will comply with all applicable laws, including the laws of the Republic of Kenya.

3. Your Account

You are responsible for safeguarding the credentials you use to access the Service and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date. Notify us immediately at security@lystra.africa if you suspect any unauthorised use of your account.

4. User Content

You retain ownership of the photos, videos, comments, and other content you upload to the Service ("User Content"). By posting User Content you grant Lystra a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, distribute, and display that content for the purpose of operating and promoting the Service.

You are solely responsible for your User Content and represent that you own it or have all necessary rights to share it, and that it does not infringe the rights of any third party or violate any law.

5. Acceptable Use

You agree not to use the Service to:

• post content that is unlawful, harmful, harassing, hateful, or misleading;
• upload content you do not have the right to share, including content that infringes intellectual property rights;
• impersonate any person or entity or misrepresent your affiliation;
• distribute spam, malware, or attempt to gain unauthorised access to the Service or other users' accounts;
• scrape, harvest, or collect information about other users without their consent.

6. Payments and Paid Features

Some features of the Service may be offered for a fee. Paid transactions are processed by our third-party payment processors, Stripe and Paystack. By making a purchase you agree to their applicable terms and to pay all charges associated with your account. Fees are generally non-refundable except where required by law.

7. Intellectual Property

The Service, including its name, logo, design, and software, is owned by Lystra and its licensors and is protected by applicable intellectual property laws. These terms do not grant you any right to use our trademarks, logos, or branding without our prior written permission.

8. Termination

We may suspend or terminate your access to the Service at any time if you violate these terms or if we are required to do so by law. You may stop using the Service and delete your account at any time. Provisions that by their nature should survive termination will continue to apply.

9. Disclaimers and Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Lystra disclaims all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

11. Changes to These Terms

We may update these terms from time to time. When we make material changes we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised terms.

12. Contact Us

Questions about these terms may be sent to privacy@lystra.africa. For security-related matters, contact security@lystra.africa.